Imperato Hostess Alitalia Work - Manuela
| Aspect | Detail | |--------|--------| | Name | Manuela Imperato | | Former Employer | Alitalia (pre-2021) | | Role | Hostess / Cabin Crew | | Known for | Winning a mobbing & discrimination lawsuit related to maternity leave | | Core allegation | Alitalia kept her on degrading ground duties after returning from pregnancy | | Legal outcome | Italian courts ruled in her favor; awarded damages & reinstatement | | Wider significance | Landmark Italian case for working mothers' rights |
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To understand Manuela Imperato’s work, one must understand the airline she worked for. At the time, Alitalia was a source of immense national pride.
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Manuela Imperato is best known to the Italian public not just as a flight attendant, but as a symbol of Alitalia during the 1980s and 1990s.
The period after 2008 was brutal for the entire aviation industry, but for Alitalia, it was a slow death. Bankruptcy filings, government bailouts, strikes, and restructuring tore the airline apart. Manuela Imperato, now a veteran of 23 years, saw her work environment change drastically.
The crews were stretched thin. The once-lavish meals of prosciutto and mozzarella were replaced by shrink-wrapped sandwiches. The prestige was gone. Yet, Manuela refused to lower her standard. During a strike in 2011, she crossed the picket line (a controversial decision among her peers) because, as she put it, "My loyalty is to the passenger, not to the boardroom. The passenger paid for a flight. I will get them there." | Aspect | Detail | |--------|--------| | Name
She took a pay cut. She worked double shifts. She taught new, younger hostesses how to fold the napkins the old way. Her work became a silent act of resistance against the erosion of quality.
On October 14, 2021, the inevitable happened. Alitalia operated its last flight. For Manuela Imperato, it was the end of a life.
She was one of the senior hostesses chosen for the farewell flight from Rome to Cagliari. The grief on board was palpable. Grown pilots wept in the cockpit. Passengers clapped. But Manuela Imperato did not cry during the flight. She worked. She served prosecco in crystal glasses—the last few surviving sets from the 1980s. She pinned a small Italian flag to her chest. Union Press Releases: USB Lavoro Privato and CGIL
Upon landing, as the crew members hugged and said their goodbyes, Manuela removed her wings—the golden Alitalia pins she had worn for 34 years—and placed them on the instrument panel of the Airbus A320.
"It is just a plane," she whispered to a journalist capturing the moment. "But my work was never just a job. It was a love letter to Italy."
