If you see the error "Loading data failed. Check the configuration file" when starting TecDoc, it typically means the application cannot read or access its configuration settings properly. Follow these steps to resolve the issue.
Most TecDoc installations include a Configure.exe or TecDocConfigManager.exe. Run it to:
When you open the configuration file in Notepad++ or a simple text editor, you will see key-value pairs. Here is a typical example from a tecdoc.conf file: tecdoc loading data failed check the configuration file
[DATABASE] DB_TYPE=InterBase DB_PATH=C:\TECDOC\DATA\TECDOC.GDB DB_USER=SYSDBA DB_PASSWORD=masterkey SERVER=localhost PORT=3050[LICENSE] LICENSE_FILE=C:\TECDOC\license.lic
[UPDATES] LAST_UPDATE=2024-12-01 AUTO_UPDATE=trueIf you see the error "Loading data failed
The critical line is DB_PATH. If that path is broken—if the file is missing, the drive letter changed, or the user lacks read permissions—the loading data failed error appears. The critical line is DB_PATH
Another culprit: DB_TYPE – If the software expects Firebird but the configuration says SQLite, the data loading routine will fail immediately.
The error "loading data failed check the configuration file" acts as a gateway denial. The application logic is working (the program opens), but the map it needs to find the data (the configuration file) is either missing, unreadable, or contains incorrect directions.
In 90% of cases, this is caused by one of three things: