Take a fresh look at your lifestyle.

Contact your regional museum association (e.g., AAM, NEMO, Museums Association). Many hold digital licenses for Kotler’s text that they share with members. Alternatively, purchase the eBook directly from the publisher (Wiley) — it is a PDF by definition, just a paid one.


You don’t need to read 500 pages to start. Here is a 30-minute exercise based on the book:

The book emphasizes moving from Product Orientation (We have art) to Customer Orientation (Who wants our art?).

If you work in the cultural sector—whether as a director, curator, or marketing lead—you’ve likely heard the name Philip Kotler. Widely regarded as the "Father of Modern Marketing," Kotler (along with Neil Kotler and Wendy Kotler) adapted his legendary principles to the museum world in the seminal book: Museum Marketing and Strategy.

But why is this book still considered the bible for museum professionals, and where does the "PDF" search come in? Let’s break down the key strategies from this text and how you can apply them today.

Most museums focus on the top of the ladder (attendance). Kotler argues you should focus on moving a visitor from: One-time ticket buyer → Repeat visitor → Member → Volunteer → Donor.

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