Kuka Sim Pro 20 Key Install -
If your simulation computer is not connected to the internet:
Q: Do I need an internet connection to install the key? A: For a CmStick (USB), no. For a CmActLicense (software), you need internet for initial activation unless you use an offline request/response file.
Q: Can I use one key on two computers simultaneously? A: No. One license key (physical or software) is tied to one active session. For multiple users, you need a network license. kuka sim pro 20 key install
Q: What is the difference between KUKA Sim Pro 20 and previous versions regarding keys? A: Version 20 moved strictly to CodeMeter 7.0+. Older versions using WIBU-Key (blue dongles) are not compatible. You must upgrade both software and key.
Q: My key works but KUKA Sim Pro crashes on startup. A: This is seldom a key issue. Check your graphics drivers. KUKA Sim Pro 20 requires OpenGL 4.5+. Update your GPU driver. If your simulation computer is not connected to
Q: How do I transfer my license to a new PC? A: For CmStick: just plug it in. For CmActLicense: Use the License Transfer option in CodeMeter Control Center on the old PC to "deactivate" the license, then reactivate on the new PC using the original license file.
| Error Code | Likely Cause | Fix |
| :--- | :--- | :--- |
| -15 | License file does not match PC's MAC address or HostID | Re-host license via KUKA portal; request new .lic file |
| -97 | License Manager service not running | Run net start KUKALicenseService as admin |
| LIC-1001 | Corrupted .lic file (extra spaces or line breaks) | Open .lic in Notepad++ → ensure single line of text |
| Time mismatch | System clock skewed (common on virtual machines) | Sync time with time.windows.com | | Error Code | Likely Cause | Fix
The installer unpacks ~8 GB of robot libraries, kinematics, and workcell objects. This takes 10-20 minutes. Do not interrupt the process. Interruption often corrupts the license registry entries.
A failed key install is often not a key problem at all—it is a preparation problem. Perform these checks before you begin.