Idnow Serial Number Install Page

For human agents working from home or in a call center.

Critical Note: If you search for an "IDnow serial number install" and cannot find a sticker, you likely have a software token or a cloud license. Do not look for a physical number if you are using the pure web SDK. idnow serial number install

You have the sticker right in front of you, but the installer says: "The serial number provided does not match the connected device." Why? For human agents working from home or in a call center

If you are an IT admin searching for "IDnow serial number install," you likely need to deploy this to dozens or hundreds of machines. Typing serial numbers manually is not an option. Critical Note: If you search for an "IDnow

Some providers require a final activation step:

If you manage fleets of IDnow connectors, use a silent install script:

#!/bin/bash
# Silent install for IDnow on Ubuntu 22.04
wget https://cdn.idnow.io/connector/idnow-connector_2.5.0_amd64.deb
sudo dpkg -i idnow-connector_2.5.0_amd64.deb
echo "idnow.serial.number=PROD-XXXX-YYYYY" | sudo tee -a /opt/idnow/connector/config/application.properties
sudo systemctl enable idnow-connector
sudo systemctl start idnow-connector

If a device was previously used on a different account, the serial number is locked to the old tenant. Process: