Users have reported specific issues since the https://portail.stib-mivb.be/irj/portal was updated. Here is how to fix them:

Topic: https portail stib mivb be irj portal updated
Interpreted URL: https://portail.stib-mivb.be/irj/portal
Organization: STIB-MIVB (Société des Transports Intercommunaux de Bruxelles / Maatschappij voor het Intercommunaal Vervoer te Brussel) – Brussels Intercommunal Transport Company.

Q: I forgot my password after the update. What do I do? A: On the https://portail.stib-mivb.be/irj/portal login screen, click "Forgot Password." You will need your employee ID and the last 4 digits of your national registry number. A reset link will be sent to your corporate email.

Q: Can I access the portal from home? A: Yes. The updated portal is accessible from any internet connection. However, due to the new MFA, you must have your phone nearby to approve the login.

Q: Why does the URL change to irj/portal and not irj/servlet? A: SAP deprecated the servlet entry point in favor of a Web Dynpro architecture. The /portal endpoint is faster and more secure.

Q: I am a Dutch speaker. Is the updated portal available in NL? A: Yes. The portal automatically detects your browser language. You can also manually switch between FR/NL using the toggle at the bottom of the login screen.

| Feature | Old Portal (Pre-Update) | Updated Portal (Current) | | :--- | :--- | :--- | | URL | http://portail.stib-mivb.be/irj/servlet | https://portail.stib-mivb.be/irj/portal | | Encryption | TLS 1.0 / 1.1 | TLS 1.3 | | Mobile access | Poor (zoom required) | Responsive / Touch-friendly | | Login speed | 8-10 seconds | 3-4 seconds | | Password policy | 8 characters | 12 characters + MFA | | Browser support | IE 11, Firefox 45 | Chromium-only (Edge/Chrome) |

At first glance, https://portail.stib-mivb.be/irj/portal looks like a typical corporate login page—a string of subdomains, an “irj” folder, and the word “portal.” But for thousands of Brussels public transport employees and partners, this unassuming URL is the digital backbone of daily operations.

You can’t just type the URL and expect to see anything. The portal requires an employee ID, a strong password, and often a second factor (SMS or hardware token). Failed attempts are logged. Brussels is a political and diplomatic hub, and transit infrastructure is critical—so cyber defenses are taken seriously.

Because the URL structure https://portail.stib-mivb.be/irj/portal may have old JavaScript files cached, you must clear your browser history.

The URL https://portail.stib-mivb.be/irj/portal points to the official Self-Service Portal for the Société des Transports Intercommunaux de Bruxelles / Maatschappij voor het Intercommunaal Vervoer te Brussel (STIB-MIVB). This is the primary digital gateway for the Brussels public transport operator's internal and external stakeholders.