If you are currently using a generic scan utility or a newer cloud-based HP app, here is why HP Smart Document Scan Software 3.8 might be the missing link in your workflow.
Cause: Language mismatch or resolution too low. Fix: In v3.8, go to Preferences > OCR > Set Language to "English/French/Spanish" as needed. Crucially: Text must be scanned at 300 DPI minimum. 150 DPI will result in gibberish. hp smart document scan software 3.8
With version 3.8, you can program the physical buttons on your HP scanner (Scan, Copy, Email) to trigger specific software profiles. For example: If you are currently using a generic scan