Before resetting, try these common Multistar default passwords:
| Username | Password | |----------|------------------| | admin | 12345 | | admin | admin | | admin | 123456 | | admin | (blank) | | 888888 | 888888 | | admin | 000000 | how to reset multistar dvr password full
| Issue | Solution |
| :--- | :--- |
| Jumper reset didn't work | You may have shorted the wrong pins. Look for pins labeled "F_DEFAULT" or "LOAD_DEFAULT". Try leaving the jumper shorted for 30 seconds while powering on. |
| Default password 12345 doesn't work after reset | Try admin / admin or admin / (blank). Some models use 666666 or 888888. |
| DVR asks for an "Import Key" file | This means you triggered Method 1 incorrectly. Contact Multistar support with the security code. Do not reset further. |
| Screen stays black after reset | Your DVR may have reverted to a different video output resolution. Connect via BNC (CVBS) cable to test, or use the "TV/RES" button on the remote control. | | Issue | Solution | | :--- |
If you have physical access to the DVR, this is the most reliable method. It forces the DVR to revert to factory settings. Change the Jumper Position:
What you need: A small screwdriver (Phillips head) and a pair of tweezers or a small jumper cap.
Step-by-Step: