Evoko’s official guide:
Evoko Liso Installation & User Manual (see section: “Factory reset”)
Would you like the steps for reconfiguring the Liso after the reset (e.g., connecting to Office 365 / Exchange)?
Verified Factory Reset Procedure for Evoko Liso To perform a verified factory reset on an Evoko Liso
device, you must use a bootable USB flash drive containing the official firmware reset image. This process clears all configurations and disconnects the device from the Evoko Home Biamp Cornerstone 1. Prepare the Reset USB Drive Download Firmware : Obtain the latest Liso Device Reset image (.gz file) from the Biamp Downloads Select Hardware : Use a USB drive with at least 4GB capacity
. Note that some Kingston drives are known to be incompatible. Flash the Image : Use imaging software like Win32 Disk Imager to write the image to the USB drive. Verification
: Ensure the software completes its verification check; the drive should be renamed to Boot imx6dl devicebase.net 2. Execute the Factory Reset
: Disconnect the PoE or power cable from the back of the Liso unit. Insert Drive
: Plug the prepared USB drive into the port on the back of the device.
: Reconnect the power. The Liso will automatically detect the USB and display a 30-second countdown Confirm Flash evoko liso factory reset verified
: Allow the countdown to finish. The screen will indicate that a "firmware reset is in progress". Complete Process : Wait for the message: "Flash has been successfully completed!" Biamp Cornerstone 3. Post-Reset Configuration
: Unplug the USB drive and powercycle the device by removing and reinserting the power cable. Re-registration
Performing a factory reset on an Evoko Liso Go to product viewer dialog for this item.
is a two-step process: executing the reset (usually via a USB stick) and verifying that the device has returned to its "Out of Box Experience" (OOBE). 1. How to Perform the Reset
Since the Liso doesn’t have a physical "reset" button, you must use a firmware reset USB.
Prepare the USB: Download the latest firmware from the Biamp/Evoko Support Page and load it onto a FAT32-formatted USB drive.
Power Down: Unplug the PoE (Power over Ethernet) or power cable from the back of the Liso.
Insert & Power Up: Plug the USB drive into the Liso’s USB port, then reconnect the power cable. Evoko’s official guide: Evoko Liso Installation & User
Wait: The device will automatically detect the firmware on the USB and begin the re-imaging process. 2. How to Verify the Reset ("Verified" Status)
A reset is considered verified when the device bypasses its previous configuration and boots into the setup wizard.
Visual Confirmation: Upon reboot, you should see the "Out of Box Experience" (OOBE) screen rather than the room schedule or a "Connecting..." message.
Configuration Screen: You will be prompted to select a language and "Continue" to the installation mode.
Firmware Version Check: If you reach the configuration screen, you can check the Current firmware version to ensure the reset successfully applied the version from your USB. 3. Post-Reset Setup
Once verified, you will need to reconnect the Liso to your Evoko Home server: Select Default Mode on the installation screen. Enter the IP address of your Evoko Home server. Select the specific Room to assign to this panel.
If prompted for admin credentials, the default PIN is often 0000.
Are you running into a specific error code during the USB boot process, or do you need help setting up the Evoko Home server connection? The device will flash the rescue image, effectively
How do I perform a firmware reset on an Evoko Liso? - Biamp Cornerstone
Sometimes, a Liso gets stuck in a boot loop where the Evoko logo appears, fades, and repeats. If you cannot reach the recovery menu using the method above, you have a corrupted firmware or boot partition.
Evoko’s secret lifeboat: The USB Rescue Disk
The device will flash the rescue image, effectively restoring the factory bootloader, after which you can perform Step 3 (Recovery Mode) again.
Most users do not know that the Evoko Liso actually has two reset methodologies. The "Quick Reset" simply clears the user data but keeps the certificate store. The "Deep Factory Reset" (what we will cover) wipes absolutely everything.
Even with a verified method, things can go wrong. Here is the fix for the top three post-reset problems.
Procedures above consolidate Evoko Liso user/administration guides and verified community reports; follow the method matching your firmware version and management setup. If you want, I can fetch the official reset steps for your exact firmware—tell me the Liso firmware version or allow me to look it up.