Epson 1390 Resetter May 2026
Problem: The resetter says "Communication Error." Fix: Your printer is not in Service Mode. Repeat the button sequence exactly. Also, try a different USB port (USB 2.0 works best, avoid USB 3.0 ports sometimes).
Problem: The resetter is in Chinese. Fix: Most Epson service tools are bilingual. Look for a button that says "English" or a globe icon in the top right corner.
Problem: After reset, the printer prints blank pages or missing colors. Fix: The resetter only fixes the counter. If you have nozzle clogs, run a head cleaning cycle from the driver. The reset does not affect ink flow.
Problem: Windows blocks the software as a virus. Fix: The resetter manipulates low-level printer firmware. Antivirus software often flags this as "HackTool." You must temporarily disable Windows Defender/Real-time protection to use it.
An Epson 1390 Resetter (also known as a Waste Ink Pad Counter Reset Utility or Adjustment Program) is a piece of software designed to reset the internal counter inside your printer’s memory. epson 1390 resetter
The Epson 1390 tracks how much ink has been used to clean the printhead. This waste ink flows into a sponge pad at the bottom of the machine. Epson programs the printer to stop working after approximately 15,000 to 20,000 page cleans, assuming the sponge is full.
However, in most cases, the sponge is not actually full. The counter is simply hitting a pre-programmed limit. The resetter tricks the printer into thinking the pad is brand new, allowing you to continue printing.
Before you run the software, you need to prepare the printer and your computer.
1. Address the Physical Waste Ink
2. Printer Connection
3. Disable Antivirus (Temporarily)
Let’s diagnose the issue. You are likely seeing one of the following symptoms:
This is not a hardware failure. It is a software lock. The Epson 1390 resetter is the key. Problem: The resetter says "Communication Error
| Problem | Solution | |---------|----------| | Resetter won't detect printer | Use USB, not WiFi. Install Epson driver first. | | "Communication error" | Try a different USB port or cable. Restart PC. | | Reset seems successful but error returns | Did you reset both pad counters? Try again. | | Program asks for a key/code | Some versions are time-limited. Use a newer release. | | Antivirus deletes the file | It's a false positive. Temporarily disable AV. |
You have successfully used the Epson 1390 resetter. Congratulations! To ensure you don't have to do this again for a long time (or to prevent the sponge overflow issue), do this:
Epson 1390 Resetter — How to Reset Waste Ink Pad Counter (Step-by-Step)
1. "This program cannot be used" Error: If the program crashes immediately or says it cannot be used, your computer date might be set incorrectly for the software's validation. Some older resetters require you to set your PC date back a few years (e.g., to 2010 or 2015) to run them. Change the date in Windows, run the resetter, and then change the date back. 3. The Error Persists After Reset:
2. Communication Error:
3. The Error Persists After Reset: