Communication is a two-way street. Paraphrase what others say to confirm understanding.
Here are 11 actionable strategies to elevate your communication skills — think of this as your “free” practical guide:
Avoid jargon, fluff, and long-winded explanations. Get to the point quickly without being abrupt.
End important conversations with a quick recap: “Just to confirm, the next steps are…”
In person or on video, maintain eye contact, open posture, and match your tone to your words.
Use headings, bullet points, and summaries — especially in written communication.