Some D-Com devices come with software for Windows or macOS. Insert the dongle, and install drivers if prompted. Reboot your device after installation.
| Problem | Likely fix |
|---------|-------------|
| Modem not detected | Try another USB port, restart PC, disable USB selective suspend |
| “No device” in dashboard | Reinstall drivers, remove other USB modems |
| Connects but no internet | Check APN in dashboard settings: APN = movitel |
| AutoPlay won’t appear | Manually run LaunchUIService.exe from modem’s virtual drive |
| Missing virtual CD‑ROM | Use ZTE FIRMWARE RECOVERY tool (for ZTE modems) | d-com 3.5g movitel download setup
[Dialer movitel]
Init1 = ATZ
Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0
Phone = *99#
Username =
Password =
Stupid Mode = 1
Dial Command = ATDT
Carrier Check = no
New PPPD = yes
APN = movitel
Even with the correct D-COM 3.5G Movitel download setup, you may encounter errors. Here is how to fix the most frequent ones: Some D-Com devices come with software for Windows or macOS
The generic Windows drivers often fail. Movitel’s specific dashboard allows you to: Apply and connect via the installed manager or
While this article focuses on the download setup, it is worth noting that 3.5G technology is being sunset in major cities.
If you are repeatedly re-installing the D-COM 3.5G driver because the connection drops, consider upgrading your hardware. A second-hand Huawei E5573 (4G MiFi) will cost ~1,500 MZN and radically improve your experience.
If you need to start fresh: