Cargowise generates hundreds of document types, but 95% of daily work revolves around a core set. Here is the breakdown of the "Big Four" forwarders need to master.
Problem: A client says, "You sent the wrong Tariff code yesterday." You have no idea who changed it. Solution: Utilize the Shipment Audit Log (right-click on the job number). This shows every edit to documentation fields, including user ID and timestamp. cargowise documentation
Before CargoWise: A forwarder spent 3 hours per shipment manually retyping data from emails into Word-based B/Ls, with a 12% error rate leading to customs holds.
After CargoWise: Data entered once; B/L generated in 90 seconds; errors dropped to 1.2%. Customs release time improved by 2 days on average. Cargowise generates hundreds of document types, but 95%
Problem: A user attaches a PDF of the HBL to the Docs tab, but they didn't generate it from CargoWise. Now the data in the PDF (e.g., consignee name) doesn't match the data in the system. Solution: Enforce a "System Generation First" policy. If a document isn't printed from CargoWise, it isn't official. Before CargoWise: A forwarder spent 3 hours per