Acer Incorporated Hidclass 10010

No. It is a legitimate Windows driver signed by Acer Incorporated. If you see it running in Task Manager or Device Manager, it is safe. However, if the file location points to C:\Users\Public\ or C:\Temp (instead of C:\Windows\System32\drivers), run a full antivirus scan.

If your Acer laptop crashes with errors like:

The memory dump file (.dmp) will often list Acer Incorporated Hidclass 10010 as the faulty driver component. acer incorporated hidclass 10010

Windows Update sometimes delivers a generic HID driver that overwrites the specific Acer-optimized driver. After a major update (e.g., 22H2 to 23H2), the specific I2C HID device may lose its proper mapping.

In Windows, Event ID 10010 with source HIDClass indicates: The memory dump file (

“The device ‘[device description]’ (location ‘[device path]’) is offline due to a user‑mode driver crash, a timeout, or a failed power transition. The driver attempted to reset the device but failed.”

When the provider is “Acer Incorporated”, it specifically involves an Acer‑branded HID (Human Interface Device) – usually the ELAN or Synaptics touchpad, Acer fingerprint reader, or Acer hotkey driver. When the provider is “Acer Incorporated”

Once you resolve the "Acer Incorporated HIDClass 10010" error, follow these practices to prevent recurrence: