Tip: Keep a copy of your license key in a secure password manager. If you need to reinstall the software on a new machine, you’ll need that key again.

| Question | Answer | |----------|--------| | Can I use the same license key on multiple computers? | A single‑user license is tied to one computer at a time. For multiple computers, you’ll need a floating or enterprise license. | | What if my internet connection is down during activation? | You can request an offline activation file from the vendor’s support portal. | | Do I receive updates for free? | Yes—annual renewal includes all minor updates. Major version upgrades (e.g., ABViewer 16) may require a separate purchase, though many vendors offer upgrade discounts. | | Is there a money‑back guarantee? | ABViewer provides a 30‑day refund policy for dissatisfied customers who purchased directly from the official site. | | What are the system requirements? | Windows 10 / 11 (64‑bit), 4 GB RAM (8 GB recommended), 500 MB free disk space, OpenGL 3.3 compatible graphics card. |

Qualified educational institutions can obtain discounted academic licenses. Proof of enrollment or faculty status is required. These licenses include all features but are restricted to non‑commercial use.

A design office in Germany used ABViewer 15’s cloud integration to open DWG files directly from OneDrive. Team members added comments, measured critical dimensions, and exported a single PDF report—all without leaving the viewer. The result? 30 % faster design iteration cycles.

If you prefer local support or volume discounts, check the list of ABViewer authorized resellers on the website. These partners can provide: