0xe00086cc Backup Exec 95%
If the error points specifically to System State or Registry, you may have registry corruption.
The error code 0xe00086cc in Veritas Backup Exec typically indicates an Access Denied"
, often occurring during remote agent installations or when attempting to back up a SQL Instance. Primary Causes & Solutions Incorrect Credentials
: This is the most common cause. The account used for the job or installation must have full administrative rights on the target machine. : Verify and re-enter the System Logon Account credentials in the Backup Exec console via Network > Logon Account Service Account Mismatch
: The Backup Exec Service Account (BESA) may not match the System Logon Account, or it could be locked in Active Directory. : Check for locked accounts in Active Directory Users and Computers . In the Backup Exec console, use the Service Credentials tool to ensure the service account is up-to-date. Missing Trust Relationship
: For modern versions of Backup Exec, a trust must be established between the media server and the remote computer. : Right-click the remote server in the Backup and Restore tab and select Establish Trust WMI or Permission Blocks
: Windows Management Instrumentation (WMI) may be blocked by a firewall or disabled on the target server. File and Printer Sharing Remote Registry services are enabled and not blocked by a firewall. Environment Specifics (Workgroups) 0xe00086cc backup exec
: If the machine is in a Workgroup rather than a Domain, "Simple File Sharing" might interfere. Simple File Sharing in Folder Options on the remote machine. Veritas Technologies If you are seeing this while backing up a SQL Instance
, ensure that the SQL server recognizes the account and that the Backup Exec agent is properly installed and trusted on that specific node. Are you receiving this error during a backup job installing the remote agent
It looks like you're encountering the error 0xe00086cc (often associated with 0xe00086ce or similar codes) while trying to install or use a Veritas Backup Exec Remote Agent.
While the error itself is frustrating, user reviews of Veritas Backup Exec generally highlight its reliability once configured, though they note that its complexity can lead to cryptic error codes like the one you're seeing. Positive Highlights from User Reviews
Despite setup hurdles, long-term users and IT professionals often rate Backup Exec highly (averaging 7.8/10 to 9.5/10 on sites like PeerSpot) for the following reasons:
Granular Recovery: Users on Software Advice praise the ability to restore individual files, emails, or SharePoint documents rather than entire databases. If the error points specifically to System State
Unified Management: It offers a single console to manage backups across physical, virtual (VMware/Hyper-V), and cloud environments.
Stability: Reviewers on Gartner Peer Insights frequently mention its high uptime and consistent performance once the initial "trust relationship" and agents are established.
Affordability for SMBs: Compared to high-end enterprise solutions, it is often viewed as a cost-effective choice for small-to-medium businesses. Understanding Error 0xe00086cc
This error typically indicates a connection or trust issue between the media server and the remote computer. To get back to a "good experience," Veritas and community experts suggest these steps:
Establish Trust: Go to the "Backup and Restore" tab, right-click the remote server, and select Establish Trust.
Check WMI Services: Ensure that Windows Management Instrumentation (WMI) is running on the target machine and isn't blocked by a firewall. Reboot and re-test
Manual Install: If the "Push Install" continues to fail with this code, users often find success by performing a manual agent installation directly on the remote server.
For more detailed troubleshooting, you can check official guides on the Veritas Support Portal.
Are you attempting a push installation from the main server, or did this error appear during a scheduled job? Backup Exec Reviews - Gartner Peer Insights
The error code "0xe00086cc" in Backup Exec is a specific issue that users may encounter. Let's dive into what this code generally signifies and potential steps to resolve it.
If none of the above works, VSS system files may be corrupted.
On the backup source server:
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
net start vss
net start swprv
Reboot and re-test.